Privacy Policy

Thank you very much for visiting our website and your interest shown in our loyalty programme Circle M by M Mövenpick Hotels and Resorts.

We highly value your trust and will strive to protect the security and privacy of any personal information you provide us with.

The privacy and security of your personal information is very important to us. We do not share your personal information in ways not disclosed in our privacy statement or without your consent.

This document outlines the type of personal data we receive and collect when you use our website, as well as some of the precautions we take to safeguard the information. Mövenpick Hotels & Resorts and Circle M aspire to design and practice all business processes according to the data regulations of each respective country.

If you have any questions regarding the data privacy statement or privacy concerns, you may contact us through our website. Alternatively you can call at +971 4 367 19 27 88.

Collection and processing of personal data

You may visit our website without disclosing who you are. Information about usage patterns such as the time and date of the usage, the amount of data sent, browser, referral domain, the geographic location of the user and the name of the files sent are collected for the purpose of statistical evaluation. We will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. This data does not enable us to identify you, and we use it in an anonymous way. We do not collect or store the IP addresses.

We collect personal information, when you choose to provide it voluntarily. Usually this occurs when a business relationship is established in the context of enrollment into the Circle M loyalty programme.

Analytic tools and services (Google Analytics) are used on the website of Circle M to analyze how users navigate on the site and how to optimize its usability. These tools use “cookies”, which are text files placed on your computer. The information generated by the cookie about your use is made anonymous or it is used under a pseudonym. The data is not used to identify the visitor of the site.

Personal information encompasses personal details, which are entered, when you place a request such as your name, email address, mailing address and phone number. Mövenpick Hotels & Resorts Management and Circle M through Google Analytics are committed to ensure that your information is secure. We have put in place suitable physical, electronic and managerial procedures in order to prevent unauthorised access or disclosure to safeguard and secure the information we collect online. This personal information is transmitted only in a secure and encrypted manner.

Use and processing of data

In case you choose to use services of Mövenpick Hotels & Resorts to benefit from the Circle M loyalty programme, we collect data that is necessary for the service you requested. If we ask you for more information, it will be on voluntary basis. We use this information to process and fulfill your service request, i.e. a room reservation.

The deletion of personal data on our website happens, if you revoke your agreement to store it or if it is no longer necessary for us to store to it to fulfill your service request or if the storage is not permitted by law.

Personal data transmitted to 3rd parties

We use and process your data for marketing and promotional purposes only if you indicate that you wish this to happen. In case you choose to use services of Mövenpick Hotels & Resorts, data will be transmitted in order to fulfill your service request. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

Use of cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or indicates when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies do not damage your computer, neither do cookies contain viruses.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You can also delete stored cookies in your browser setting. If you refuse the use of cookies this may prevent you from taking full advantage of the website.

Security

If you choose to provide personal data, such as your name, address, this information will be transferred in an encrypted manner.

All Mövenpick owned websites and Selekt Points servers have security measures in place to help protect your personal identifiable information against loss, misuse, and alteration while under our control.

Mövenpick Hotels & Resorts Management and Selekt Points recognize the importance of information security and is constantly reviewing and enhancing our technical, physical, and logical security rules and procedures.

Mövenpick Hotels & Resorts may work with providers who run servers, within the Middle East and outside, for the Circle M loyalty programme. We use a third party tool from SynXis Corporation to receive bookings from this website. SynXis Corporation runs their servers in an environment with similar security measures as the ones for the European Union and participates in the so-called “Safe Harbour Regulations”.

Acceptance of terms

By accessing and/or using the Circle M website, you accept and agree to be bound by this policy. All content available on the Circle M website is subject to this policy. If you do not agreed to this policy, you may not use, access or submit information to the website.

Details of personal information

You may request a summary of your personal information file which we store – its origin, recipient and purpose of storage. Please contact us through our website or call us at +971 4 367 19 27 88 if you would like a copy of the information or if you have questions regarding this Data Privacy Statement.